Plant Operations

PCOM uses a work order system called Asset Essentials to submit work orders. Please use the link below to create a user profile to begin submitting work orders. Should you have any questions or concerns please contact us.

PCOM

Please submit all requests for maintenance using an Asset Essentials work order. If there is an immediate need for service, submit an Asset Essentials work order and also call the Plant Operations Department at 215-871-6750. If you are unable to speak to someone, please call Public Safety from 7:30 a.m. - 4 p.m. After 4 p.m., contact the duty engineer at 215-416-2731.

PCOM Georgia

Please submit all requests for maintenance using an Asset Essentials work order. In the event there is an immediate need for service, submit an Asset Essentials work order and also call the PCOM Georgia Plant Operations Department at 678-225-7458. If you are unable to reach someone, please call 215-805-9050.

PCOM South Georgia

Please submit all requests for maintenance using an Asset Essentials work order. In the event there is an immediate need for service, submit an Asset Essentials work order and also call the PCOM South Georgia Plant Operations Department at 229-668-3211. If you are unable to reach someone, please call 404-640-0069.

Work requests are categorized as follows:

Emergency

Maintenance emergencies include health hazards, safety hazards or severe damage. If there is a maintenance emergency, contact Plant Operations immediately:

PCOM: 215-871-6750
PCOM Georgia: 678-225-7458
PCOM South Georgia: 229-668-3211

In an emergency situation, you may also contact Public Safety:

PCOM: 215-871-6351
PCOM Georgia: 678-225-7451
PCOM South Georgia: 229-668-3290

Public safety personnel can quickly communicate with Plant Operations staff.

Urgent

Any maintenance issue that interferes with a department's ability to perform its primary duties is considered urgent. Plant Operations will respond to these requests within 24 hours of notification.

Routine

Routine service calls include inconvenient and problematic maintenance situations. These issues will be addressed within eight working days of notification.

Deferred

This category includes minor repairs, seasonal work and facility improvements. This work will be scheduled when approved by the facilities director for the respective campus.

PCOM

The Environmental Services Division of Plant Operations performs room, table and chair set-ups for events and special occasions. These requests must be made in writing, either by email or memo, at least seven days prior to the event or occasion. No verbal requests will be accepted. Requests may be submitted as follows:

• Login to myPCOM.
• Click on the “Documents and Forms” section in the left-hand menu.
• Scroll down to the “PCOM Facilities Related Forms” section.
• Click “Setup Room Request Form” to download the document.
• Submit the completed form per the instructions detailed in the document.

PCOM Georgia

Please submit all requests for room set-up using an Asset Essentials work order.

PCOM South Georgia

Please submit all requests for room set-up using an Asset Essentials work order.

Plant operations handles key issuance, returns, lock core changes and related topics for each campus:

Key Issuance

Philadelphia Campus
To obtain a key for a Philadelphia campus location, the department head or representative must send a written request to Plant Operations - Philadelphia. The request must include the name of the recipient and/or user of the key.

PCOM Georgia

To obtain a key for a Suwanee campus location, the department head or representative must send a written request to Plant Operations - PCOM Georgia. The request must include the name of the recipient and/or user of the key.

PCOM South Georgia
To obtain a key for a Moultrie campus location, the department head or representative must send a written request to Plant Operations - PCOM South Georgia. The request must include the name of the recipient and/or user of the key.

Contractors
Outside contractors are not issued keys. They are escorted by a PCOM Public Safety officer or a Plant Operations staff member.

Core changes

If a door key core change is needed, the department head or their representative must submit a written request detailing the reason for requesting a core change. The new core will be made by Plant Operations. If an emergency replacement is needed for security reasons, Plant Operations will contact the vendor for our key system to perform emergency service.

Key return

If an employee is terminated, it is the responsibility of the Human Resources Department to obtain all issued keys from the employee. Keys should be returned to your campus location's Plant Operations contact. Returned keys are kept secured until a replacement for that employee is hired, at which time the issuing process is adhered. If keys are not returned by Human Resources within two weeks, Plant Operations will re-key the applicable areas.

The groundskeeping staff at PCOM are devoted to the care and maintenance of the Philadelphia campus. Their duties include, but are not limited to:

• Lawn care and irrigation
• Cleanup of loading dock areas
• Street and sidewalk sweeping

Routine landscaping services at PCOM Georgia and PCOM South Georgia are provided by landscaping companies.

Philadelphia College of Osteopathic Medicine is committed to reducing our impact on the environment. We promote environmental awareness through our continuous expansion of a recycling program that includes plastic, aluminum and printer cartridge recycling in addition to paper product recycling.

Energy Management Savings Initiatives

PCOM
Since 2006, the Department of Plant Operations has been evaluating college facilities and energy usage. Savings initiatives implemented to date include using an auxiliary generator and bidding load reduction capabilities in real time on the open market during peak demand energy times and embracing alternative and blended fuels. These measures have resulted in significant cost savings for the College while protecting the environment.

PCOM Georgia
In June, 2018, PCOM Georgia retrofitted or replaced all interior light fixtures and exterior wall mounted light fixtures to LED. This will result in significant energy savings over the lifespan of the light fixture. LEDs produce less heat than fluorescent fixtures as they operate and therefore introduce less heat into the environment.